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Returns Policy

We despatch our orders, securely and well packed. However, from time to time, goods may arrive damaged. Please contact us immediately at 02 9519 8826 or We will ask for information on the degree of damage, and if possible a photo. We will offer you a replacement.

Occasionally, we may send the wrong item, being humans that we are. Should this happen, please contact us immediately at 02 9519 8890 or We will despatch the correct item at no expense to you.

If you have changed your mind, please contact us within 7 days of receipt of purchase at 02 9519 8826 or Items can only be returned if in mint condition. Items are returned at purchaser’s expense.

Full refunds will be available in the instance of major faults/defects in order to comply with Australian Consumer Law.